Information We Collect
Personal Information
- Name and contact details
- Date of birth for age verification
- Government-issued ID for identity verification
- Financial information for transactions
- Account preferences and settings
How We Use Your Information
- To verify your identity and eligibility
- To process your transactions
- To provide customer support
- To send important account notifications
- To improve our services and user experience
- To comply with legal and regulatory requirements
Information Security
We implement robust security measures to protect your personal information, including:
- Advanced encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Strict access controls for staff
- Automated threat detection systems
Data Sharing
We may share your information with:
- Regulatory authorities as required by law
- Identity verification service providers
- Payment processing partners
- IT service providers who support our operations
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Receive your data in a portable format
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
International Data Transfers
Your information may be processed in countries where we operate. We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.
Policy Updates
We may update this privacy policy periodically. We will notify you of any material changes through our website or email.